Terms and Conditions

  • Home
  • Terms and Conditions
image

Introduction

Welcome to Helixcity SBC. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our services.

Definitions

Service: Refers to the payment processing services provided by Helixcity SBC.

User: Any individual or business entity using the services provided by Helixcity SBC.

Platform: Refers to the Helixcity SBC website and mobile application.

Account: Refers to the user's account created on the Helixcity SBC platform.

Use of Services

Eligibility: Users must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this eligibility requirement.

Account Security: Users are responsible for maintaining the confidentiality of their account information, including their password. Users agree to notify Helixcity SBC immediately of any unauthorized use of their account or any other breach of security.

Prohibited Activities: Users agree not to use the services for any illegal activities, including but not limited to money laundering, fraud, or any activities that violate any laws or regulations.

Fees and Charges

Transaction Fees: Helixcity SBC charges a low transaction fee for processing payments. Detailed information about our fees is available on our website and may be updated from time to time.

Transparency: All fees and charges are 100% transparent and clearly outlined to the user prior to any transaction.

Data Privacy

Compliance: Helixcity SBC complies with all applicable data privacy laws and regulations. We are committed to protecting the privacy of our users.

Data Collection: We collect personal information that is necessary for providing our services. This may include names, addresses, email addresses, phone numbers, and payment information.

Data Use: The information collected is used to provide, maintain, and improve our services, process transactions, and communicate with users.

Data Security: We employ robust security measures to protect the data of our users. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Mobile and Online Application

Access: Users can access our services through our powerful mobile and online application.

Free Plan: A free plan is available, offering essential features without any commitment.

Updates: We may update our application periodically to enhance functionality and security. Users are encouraged to update their application to the latest version to ensure optimal performance.

Debit Mastercard

Inclusion: A debit Mastercard is included with our services, allowing users to access their funds conveniently.

Usage: Users agree to use the debit Mastercard in accordance with the terms and conditions provided by the card issuer.

Liability

Limitation: Helixcity SBC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

Modifications

Changes to Terms: Helixcity SBC reserves the right to modify these terms and conditions at any time. Users will be notified of any changes through our platform. Continued use of the services after any such changes constitutes acceptance of the new terms and conditions.

Governing Law

Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Helixcity SBC operates.